Privacy Policy
Last updated: March 2025
Information We Collect
We collect information you provide directly to us when you fill in enquiry forms, contact us, or communicate with our team. This includes your name, phone number, email address, travel preferences, and any other information you choose to share.
How We Use Your Information
We use the information we collect to respond to your enquiries, plan and coordinate your travel arrangements, send relevant trip information and updates, and improve our services. We do not sell your personal information to third parties.
Data Storage
Your data is stored securely on Google Firebase servers. We retain your information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Contact & Communication
When you submit an enquiry form, we may contact you via WhatsApp, phone call, or email. You can opt out of communications at any time by informing our team.
Cookies
Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. By using our site, you consent to our use of essential cookies.
Your Rights
You have the right to access, correct, or delete your personal data. To make any such request, please contact us via the methods listed on our Contact page.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Questions?
If you have questions about this policy, please contact us at info@pakkatourism.com.